Responsible gambling at MoeMoe

Help in New Zealand

The Gambling Helpline answers on 0800 654 655 around the clock, free and in confidence, and takes free texts on 8006. It has specialist lines too: Māori Gambling Helpline 0800 654 656, Pasifika 0800 654 657, Gambling Debt Helpline 0800 654 658 and Youth Gambling Helpline 0800 654 659. Web chat is at gamblinghelpline.co.nz.

You can call about your own gambling or about someone close to you. Family members often spot the problem first.

Tools at MoeMoe Casino

MoeMoe's responsible gaming policy routes self-exclusion through the account page, and live chat or email can process the request if you can't find it. The general terms also provide for a loss limit. Ask support to set it before the next session, not during one.

Self-exclusion closes the account for the period you choose. Bonuses and marketing stop with it, and the casino should refuse a new account in your name.

Warning signs

Most people who get into trouble notice a few of these first:

• chasing losses with a bigger deposit the same day;
• spending money set aside for rent, bills or food;
• hiding how much or how often you play;
• feeling restless or irritable when not playing;
• borrowing or selling things to fund deposits.

One sign is enough to take a break. Two or more is a reason to call the helpline.

Keeping play in proportion

Set a budget before you open the lobby and treat it as spent. Bonus money doesn't change that: the welcome pack carries wagering, and chasing it with extra deposits is how a small loss becomes a large one. Leave out the cashier on bad days, and don't play to fix a money problem.